Broadly Leader Shield

Broadly Leader Shield

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Enhance your reviews and customer interactions with your AI team member.

Broadly Leader Shield’s comprehensive app simplifies enhancing your online reputation while enabling you to maintain strong connections with customers through AI support. Tailored for local service businesses, it offers an easy setup and integrates effortlessly into your current workflow, allowing you to concentrate on your essential tasks and drive business growth.

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Manage inquiries, schedule appointments, and eliminate spam effortlessly with AI web chat.

 

Broadly Leader Shield’s AI assistant is available around the clock to assist your customers efficiently and courteously. By providing swift answers to inquiries, it allows you to concentrate on your tasks while ensuring that no potential opportunities slip by. This leads to increased bookings and enhanced customer satisfaction, all without requiring any additional effort from you.

 

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Streamline your review requests and build an outstanding reputation.

 

Broadly Leader Shield simplifies the process of requesting customer reviews at the optimal moment after a service is completed while also assisting in crafting thoughtful responses to reviews. Effortlessly attract more leads by consistently securing positive feedback and engaging with it, thereby enhancing trust, credibility, and your online presence.

 

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Support customers at every stage of their journey.

 

Broadly leverages AI and automation to deliver SMS and email communications to your customers at the optimal moment and with smart precision—whether it’s addressing a request to change an appointment or reminding a customer that it’s time to schedule their next service. This approach fosters greater customer loyalty while reducing the time spent on administrative duties, all while ensuring an excellent customer experience.

 

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Empowering Thousands Of Local Businesses

Automotive services

“Our revenue experienced a notable 32% growth from June 2019 to June 2020, and I firmly believe that this success is thanks to Broadly.”

— Jay Levan, General Manager at Yokley’s Automotive

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“Broadly Leader Shield has enabled us to maintain our leading position in our category on Google, significantly lowering our total acquisition costs for new customers.”

— John Flores, Valley Duct & Testing

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“We’ve consistently enjoyed excellent word-of-mouth referrals, and with the support of Broadly, we’ve been able to enhance our online presence, leading to remarkable growth in our business.”

— Eric Mirna, Learning Pawibilities

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Draw In More Clients

Be Discovered When Customers Search Locally
Discover your position as a top choice on search engines and identify areas for improvement to engage more customers, all with the assistance of your AI employee. Broadly evaluates your business’s search rankings in your local area using a straightforward grid, providing intelligent keyword suggestions to help you draw in more clientele.
Achieve Visibility on Leading Search Platforms
Help customers easily discover your business online by submitting, updating, and managing your business information while effortlessly distributing it to top data sources including Neustar/Localeze, Foursquare, and Data Axle.
Keep your listings up-to-date everywhere
Ensure that your customers can easily access accurate information about your business while also enhancing your search engine optimization. Keep your details updated across more than 40 directory sites such as Google Maps and NextDoor, and maintain control over them until you decide to make any changes.
Let AI write your review responses
Let your AI employee quickly and intelligently respond to reviews on different sites, showing customers you’re trustworthy while giving your SEO an extra boost. Ensure every customer review gets a response with the hassle.
Track your ROI on digital advertising
Stop jumping between platforms to check what you spend on ads. Track metrics and performance data for all your ad campaigns in one place with advanced ad reporting.

Maximize Your Lead Conversion

Capture more leads automatically
Engage your website visitors in real time, provide answers to their queries, and collect their contact details seamlessly with your expert AI assistant. You can effortlessly continue the conversation later to finalize the sale.
Connect with customers through SMS
Connect with customers on their preferred devices and streamline your communication process. Enhance customer engagement by reducing response times and simplifying the booking and confirmation of services through text messaging while having complete access to the communication history.
Offer self-service scheduling
Empower your customers by eliminating the hassle of scheduling conflicts and give them the ability to make choices that suit their needs. Display your calendar availability in real-time so they can select the most convenient time for them.

Enhance Customer Engagement and Loyalty

Consolidate Customer Communications Across All Channels
Effortlessly engage with new leads and customers via SMS or email right from the app. Stay updated with notifications for new messages from Facebook, Instagram, web chat, and website contact forms, allowing you to respond directly from your shared inbox and ensure that no message goes unanswered.
Cultivate Your Customer Community
Effortlessly cultivate and strengthen customer relationships with just a few clicks. Leverage your AI writer to craft and distribute personalized email and text campaigns tailored to your audience. Target specific groups of contacts with ease and monitor campaign performance to enhance future marketing efforts.
Collect more 5-star reviews

Get more reviews by asking customers right after the job is done. Automatically send text messages and emails to build your reputation on Google, Facebook, and other popular sites.

Craft engaging social campaigns
Boost your social media presence and keep customers engaged by showing up their feed more often. Manage all your social media accounts from one place while AI helps you create, schedule, and post content quickly and easily.

Broadly Leader Shield fits right in with your systems

Thousands of local businesses trust Broadly Leader Shield

“Before using Broadly, we struggled to acquire any level of success with reviews, and now we are top in our market.”

 

– Glass Doctor Auto of Moorhead

“With Broadly we easily collect reviews across sites. Plus, our website looks professional and we use Web Chat, so when someone engages with our website I can connect with them right through the Broadly Inbox.”

 

– Leak Sharks

“Our Google reviews increased from 151 before we signed up with Broadly to 239 reviews in just two months.”

– Blessed Oasis Pet Resort

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Start growing your business today

Unlock all the power of Broadly Leader Shield and stand out from the competition while saving time and increasing your bottom line!

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